Returns

Return using Skall Studio label

Skall Studio gladly accept returns. You have to return the item(s) no later than 14 days from the date of receipt.

Christmas return and exchange
You can return all orders bought from 1/11-21 until 15/1-22.
This also applies on discounted items.
 


If you wish to use our return label, we will deduct 15 EUR from the
refund upon arrival. 

Please create your return here

If you experience problems creating the return, please contact us on info@skallstudio.com with your order number and email and we will create the return for you. 

 

Return using your own label/forwarder

If you wish to use your own forwarder please return your product(s) to:

Skall Studio
c/o Textile Logistics
Fabriksvej 20 gate 7-9
7441 Bording
Denmark

Please print your invoice or order confirmation you have received by email and include it in the return package.

Please keep your postage receipt as a proof that the package was sent. We advise to return the package with a trackable track and trace number and never to a parcel shop or pick-up-point. Parcels delivered to a parcel shop will not be picked up and they will be returned to the customer.
Return expenses are paid for by the customer.

We do not accept items that have been worn, altered, or washed. As soon as we have received the returned items and they have undergone a quality control check we will credit your credit card.
We only credit the card that was used to purchase the items. 

Exchange

If you wish to exchange your product to a different size or different product, please return the original order as described above and place a new order. 

 

Customer service 
Please call us on +45 52 17 31 21
or write to info@skallstudio.com
We are open Monday to Friday 09.00 - 15.00